![]() ![]() Embrace It - The Potentially Long Road - Deciding to Take the Road - Pet Peeve Formula - Creating a Clone or a Valued Contributor - Conversation Checkpoints - From the Field - Next Up - Chapter 3 Form Clear Expectations: Making Your List - Clear Expectations - Sources of Expectations - Determining Your Personal Expectations - Creating Your List - Collaborating with Employees on Your List - Setting Expectations When You Are in a Temporary Assignment - When Expectations Change - Conversation Checkpoints - From the Field - Next Up - Chapter 4 Share Your Expectations: Conveying a Picture of Success - Opportunities to Talk about Expectations - Tips for Making the Most of Expectation-Setting Opportunities - The Sound of an Informal Expectation-Setting Opportunity - Leading a Formal Conversation about Performance Expectations - The Sound of a Formal Expectation-Setting Conversation - Keeping the Conversation Going - Conversation Checkpoints - From the Field - Next Up - Chapter 5 Lead with Behavior: Separating Actions from Attitudes - Behavior versus Attitude - Naming Attitudes and Behaviors - Evidence of Behavior Painless Performance Conversations: A Practical Approach to Critical Day-to-Day Workplace Discussions - Contents - Preface - Acknowledgments - Chapter 1 Be a Catalyst: Fostering Painless Performance Conversations - The Primary Tool of Catalyst Managers - Employees Want Meaningful Conversations - Painless Performance Conversations Defined - Subjects of Painless Performance Conversations - Avoiding Performance Conversations - Painless Performance Conversations and Painless Performance Evaluations - What's Ahead? - Conversation Checkpoints - From the Field - Next Up - Chapter 2 Have the Guts: Tackling Performance Conversations Head On - You're an Avoider If.Green is a featured blogger for and shares her popular and practical management perspectives in keynotes, webinars, and workshops with thousands of leaders in organizations worldwide Painless Performance Conversations will help you to lead performance-related conversations with confidence and create a culture of workplace accountability. Reduces the harmful impacts of judgment in performance conversation Helps managers create a culture of ownership and accountability Author Marnie E. Eliminates the pain and fear that leads to procrastination of tough workplace conversations. ![]() Presenting four key mindsets and an easy to use conversation model, this book offers the tangible solutions managers need to tackle critical workplace discussions with poise and professionalism, as well as the tools needed to stay focused in otherwise difficult conversations. Learn how to focus these conversations for maximum impact on performance, crystallize expectations for what success looks like, and engage employees in solution-finding. Painless Performance Conversations presents actionable and practical communication and management strategies for any manager looking to effectively influence employee performance. Actionable communication and management strategies for tackling difficult workplace discussions Delivering the uncomfortable news that an employee is not stacking up can be stressful, and managers often have difficulties finding the right words to get their message across. ![]()
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